Hello Matt, I have been paid up for a while now and I wonder what have I done to not get what was advertised if I do pay? I also would and have considered paying monthly in a 6-12 month lump sum to continue your monthly fee to get your extra perks for doing so. I haven't done so because I haven't received what I originally paid for. I see others that haven't been here as long get these perks yet I still don't have them. Even if I did want to pay for 6-12 month's there isn't a way to do so now. If it weren't for the many good people I have met in here I would have left long ago. I enjoy the company in here and for the most part it is a very well run server. If it is getting to be too much for you to handle perhaps you may consider delegation of some of your tasks to people whom you trust and have been here a while. I reiterate my opening sentence, if it is something I have done then please tell me and if necessary I will leave. Thank you for your time Matt Valgarg PS Matt if I didn't tell you like I felt then you probably wouldn't respect me ;-) Long story short I am missing the whitelisting on Zune. May I have access.